We're here to help. Reach out through any of the channels below.
Support hours: Monday – Friday, 9am–6pm AEST (UTC+10). Email responses within 24–48 hours.
Send us an email and we'll respond within 24–48 hours, Monday through Friday.
support@appaudix.com
Browse our knowledge base, submit tickets, and track your support requests.
appaudix.com/FAQ
| Plan | Channels | Response Time | Hours |
|---|---|---|---|
| Pro | Email, Help Center | 24–48 hours | Mon–Fri, 9am–6pm AEST |
| Enterprise | Email, Help Center, Dedicated Slack | 4–8 hours | Mon–Fri, 9am–6pm AEST |
| Custom | All channels + phone | 1–4 hours | Extended hours by arrangement |
To report a security vulnerability in AppAudix, please email security@appaudix.com. We follow responsible disclosure practices and aim to respond within 24 hours.
We use necessary storage for security and login. With your permission, we also use analytics to understand page journeys and marketing pixels to measure ad campaigns.